Before we get too far into this, I want to reassure everyone that a few things WILL NOT be changing. Sarah will still be taking the same amazing pictures she always has...Our quality will continue to be focus number one...And finally, our prices are staying the same.

However, as with all things that grow, we've found that we need to make a couple of changes to continue to same quality customer service we've become known for. The biggest change you could probably gather from the second sentence of this post. No, Sarah has not begun referring to herself in the third person....there's a new blogger in town. Okay, not just blogger, more like Customer Relationship Manager.

As we get busier (professionally and personally) we've decided Sarah's time is better spent taking pictures, editing pictures and designing custom albums. The rest (customer communication, ordering sessions, blogging, etc) will be handled by myself (Heath, if you haven't figured it out). We feel like this makes us even stronger as a company as Sarah's strength is obviously in photography while the last ten years of my life have been spent in sales and customer service. We hope during your next experience with Expressions KC, you agree.

Instead of viewing this as more work for myself I'm viewing it as a promotion...and I want to make a big splash. Hence, we are making two major enhancements to our current student representative program...details coming tomorrow...